Client Case Studies

Better Service, Better Performance & a Simplified Chemical Management Plan

Health Care
Issue:
Large Hospital that received National Pricing from a large chemical supplier but was unhappy with their service levels and product performance.
Solution:
True Blue Chemicals introduced our product range and provided comprehensive product training and chemical safety audits.
Result:
Customer is extremely happy with the product performance and reliable service. They are realizing cost savings and now have a simplified chemical management plan.

Peace of Mind with a partner to assist in accreditation & compliance

Health Care
Issue:
A group of Nursing Homes, going through Auditing and Accreditation, had very little confidence in their incumbent chemical supplier with regards to regular documentation to support their daily practices in sanitising and disinfection.
Solution:
True Blue implemented regular service calls on a monthly basis with written Warewashing and periodic Audit reports to monitor key OH&S issues and practices. These documents and issues are communicated and signed by the Director of Nursing and filed for future reference.
Result:
Peace of mind for the Director of Nursing and Aged Care Group as they know they now have a partner to assist them in attaining compliance and thus receiving maximum eligible funding.

Time & Cost Savings through standardisation, staff training & customer service

Hospitality
Issue:
A large Entertainment centre was unhappy with service levels supplied by a large, multi-national chemical company, and wanted to reduce the number of chemicals used.
Solution:
True Blue Chemicals simplified their chemical range and deleted 5 chemical product lines, as well as providing responsive, friendly service and training. True Blue supplied versatile products with multiple uses, efficient dispensing systems and comprehensive staff training.
Result:
Customer achieved cost savings through standardization of chemical usage across the site. They also saved time and money through better staff training and customer service.

Streamline workplace safety and training programs without sacrificing quality

Hospitality
Issue:
Multi-site hotel operator was faced with inadequate service levels from a large chemical supplier, and needed the support of a supplier who could assist with additional services to streamline their workplace safety and training programs without sacrificing on quality.
Solution:
True Blue introduced their versatile and simple to use product range and provided bound MSDS registers, screen printed bottles, safety and compliance signage, regular Chemical Safety Audits and Chemical Safety Training for all staff at all sites.
Result:
Customer achieved simplified operation and a WorkCover award for OH&S procedures, driven by the assistance and service provided by True Blue Chemicals.

A chemical management program assists with Food Authority licensing requirements

Industrial
Issue:
A Food Processing Facility undergoing Food Authority licensing had no chemical management program, no supporting documents, no AQIS approved products and needed urgent assistance.
Solution:
True Blue Account Manager was responsive in meeting to discuss the site's specific requirements and liaise with Food Authority representative.
Result:
The customer's license was approved and their business can grow knowing that they are showing compliance and have a chemical provider that values their success.

Tailored formulations to meet environmental requirements

Industrial
Issue:
Large Manufacturing Plant required a product that would have no environmental effect on settling ponds or the environment, but was also cost-effective, multi tasking and actually did what it was meant to do.
Solution:
True Blue's Chief Chemist met with all relevant decision makers and developed a tailored formulation to meet the manufacturer's specific needs.
Result:
By using True Blue's more versatile products, the customer has reduced overall chemical usage, and is having all of their site's specific needs met by True Blue.
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